We recognize that privacy is a major concern among our customers and C&H Lures is committed to protecting your online shopping experience. We do not sell, share or distribute our customer information to any outside companies or third parties. We collect information from our customers and maintain an internal mailing list to keep you up to date with our company. All the personal information that our customers submit is used to help us process orders and to ensure the best online shopping experience. The following details our information collection process, how we protect your information, and how we use your information.
How does C&H Lures protect your information?
We provide the use of a secure server (SSL) when you place your order. All information is encrypted by the software before it is sent to us. Afterwards, all access to this information is limited and protected against unauthorized use.
What information do we collect and how is it used?
Customer Service and e-mail correspondence: Our customer service page provides several e-mail addresses for your convenience when contacting us. Information collected on these forms is only used to correspond with you regarding your message. E-mail addresses and other information that you send us from these customer service forms is not used for marketing purposes and is not made available to outside companies or third parties.
Order Information: When you place an order, we collect your name, billing address (and shipping address if applicable), telephone number, credit card number, card expiration date and e-mail address. We use this information to process and fill your order and to contact you about the order. The e-mail address collected here will not be sold or shared with any outside companies or third parties. This information will remain in our customer database to keep you up to date with our company.
We collect information to monitor traffic patterns and site usage to help us improve the design of the site. We may provide aggregate statistics about our customers to reputable third party vendors; however, this data does not contain any personally identifying information.